Communication skills definitions or short quizes or Glossary

Here i share some definitions and short quizes of Communication Skills.

Reverse question

In groups, a question asked of the leader which the leader refers back to the person who asked it.

Rhetorical question

A question with an obvious answer, which does not call for an overt response.

Sales presentation

A type of presentation aimed at persuading others to purchase a product or service.

Self-monitoring

The process of paying close attention to one's own behavior and using these observations to shape the way one behaves.

Sender

Any person who sends a message, whether intentionally or unintentionally.

Short-term orientation

Cultural orientation that seeks quick payoffs for effort rather than deferred gratification in pursuit of long-range goals.

Social orientation

Cultural orientation that places a greater priority on personal relationships than on accomplishing tasks.

Spatial pattern

An organizational arrangement that presents material according to its physical location.

Specific goal

A concrete statement of what response a speaker is seeking as the result of his or her remarks.

Statistics
Numbers used to represent an idea.

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