Communication skills definitions or short quizes or Glossary

Here i share some definitions and short quizes of Communication Skills which are entitled as Glossary.

Problem-solution pattern (organizational plan)

An organizational arrangement in which the speaker first convinces the audience that a problem exists and then presents a plan to solve it.

Proposal

A type of presentation that advocates for a particular position or action.

Receiver

Any person who perceives a message and attaches meaning to it, whether the message was intended for that person or not.

Reflective-thinking sequence

A seven-step problem-solving approach developed by John Dewey.

Reinforcement phase

The fourth of Aubrey Fisher's four group problem-solving phases; characterized by members' active endorsement of group decisions.

Relational messages

The dimension of messages that focus on how communicators feel about one another.

Relational roles

Functional roles that help facilitate smooth interaction among members.

Relative words

Terms that only have meaning in relationship to other (unspecified) terms.

Report

An informative presentation that describes the state of an operation.

Research interview
An interview designed to gather data on which to base a decision.

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