Communication skills definitions or short quizes or Glossary

Here i share some definitions and short quizes of Communication Skills.

Contingency approaches to leadership

Leadership theories which assert that the most effective leadership style is flexible, changing as needed with the context.

Counterfeit questions

Utterances that appear to be questions but are actually statements, forms of advice, traps, or attacks on the speaker.

Credibility

The persuasive force that comes from the audience's belief in and respect for the speaker.

Criteria satisfaction organizational plan

An organizational strategy that sets up standards (criteria) that the audience accepts and then shows how the speaker's idea or product meets the criteria.

Critical incident questions

Interview questions that ask the interviewee about a specific situation rather than a hypothetical one.

Culture

The set of values, beliefs, norms, customs, rules, and codes that leads people to define themselves as a distinct group, giving them a sense of commonality.

Decoding

The process of attaching meaning to words, symbols, or behaviors.

Democratic leadership style

A leadership style in which the designated leader encourages members to share decision making.

Designated leader

A leader whose title indicates a leadership role, either by appointment or by group selection.

Diagnostic interview
An interview in which professionals (e.g., doctors and lawyers) gather information on their patients' or clients' needs.

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